Terms & Conditions

DISCLAIMER

Products featured in Love by XSample boxes are made from all natural ingredients, as per their respectful vendors, and may be vegan and/or organic and/or animal cruelty-free. Products featured in the Love By XSample box are not intended to cure or prevent any disease or medical problems. Products may contain oils and butters from natural nuts, seeds, and fruit. Please read product labels (or vendor website) and do your own research before use. People with sensitive skin should perform a skin test prior to use. Discontinue use of product if irritation occurs. Consult your physician if pregnant or nursing before use. 

Subscription Terms

PLEASE READ THESE SUBSCRIPTION TERMS ("TERMS") CAREFULLY AND BE SURE THAT YOU UNDERSTAND THEM BEFORE YOU PURCHASE A MEMBERSHIP WITH LOVE BY XSAMPLE.

SUBSCRIPTION BOX

Subscribers residing in the 50 United States, the District of Columbia, ("United States") or Canada may subscribe to receive bi-monthly boxes containing sample-sized and full-sized natural products. Love By XSample offers two different recurring payment options to subscribe to  Membership : (1) an automatically billed bi-monthly subscription ("Bi-Monthly Membership"); and (2) an automatically billed semi-annual subscription ("Semi-Annual Membership"). You can subscribe here: subscriptions

Subscription Box Contents: Boxes typically contain 6-8 items. The contents of each Box will vary from month to month and are selected loosely  based on your profile  feedback.  We make no guarantees that you will receive any particular product.

 

Bi-Monthly Subscription: By purchasing a Bi-Monthly Subscription, you agree to an initial and recurring Bi-Monthly Subscription fee at the then-current Bi-Monthly Subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription. You may cancel your Bi-Monthly Subscription at any time, subject to the terms of our cancellation policy. 

 AUTOMATIC MONTHLY RENEWAL TERMS: Once you subscribe, Love By XSample will automatically process your Bi-Monthly Subscription fee in the next billing cycle. Love By XSample will continue to automatically process your Bi-Monthly Subscription fee each month at the then-current Bi-Monthly Subscription rate, until you cancel your subscription. We explain how to cancel your Bi-Monthly Subscription below in the Section "Cancellation Policy".

 

Semi-Annual SubscriptionBy purchasing a Semi-Annual Subscription, you agree to an initial pre-payment for six months of service. After six months and semi-annually thereafter, you will be billed a recurring Semi-Annual Subscription renewal fee at the then-current Semi-Annual Subscription rate. We will notify you before the renewal fee is billed. You may cancel your Semi-Annual Subscription anytime before the next billing cycle, subject to the terms of our cancellation policy.

For example, let's say you purchased a Semi-Annual Subscription beginning in October 2019 and ending in April 2020,  we will bill you again in May 2020, unless you cancel your Semi-Annual Subscription before May 2020. You accept responsibility for all recurring charges prior to cancellation. Once you subscribe, Love By XSample will automatically process your Semi-Annual Subscription fee at the then-current Semi-Annual Subscription rate. We explain how to cancel your Semi-Annual Subscription below in the Section "Cancellation Policy".

 

AUTOMATIC SEMI-ANNUAL RENEWAL TERMS: We bill your credit card for the Semi-Annual Subscription renewal fee in the first month of your next Semi-Annual Subscription.

For example, let's say you purchased a Semi-Annual Subscription beginning in October 2019 and ending in April 2020,  we will bill you again Mayl 2020, unless you cancel your Semi-Annual Subscription before May 2020. You accept responsibility for all recurring charges prior to cancellation. Once you subscribe, Love By XSample will automatically process your Semi-Annual Subscription fee at the then-current Semi-Annual Subscription rate. We explain how to cancel your Semi-Annual Subscription below at the Section "Cancellation Policy".

CANCELLATION POLICY

You may cancel your Bi-Monthly Subscription at any time. Cancellation must be requested at least 48 hours prior to the current month’s billing cycle. Otherwise, cancellation will take effect next billing cycle. You will not be eligible for a refund for subscription fees paid prior to the month the cancellation takes effect. Contact Us to request subscription termination.

 Cancellation Policy for Semi-Annual Subscription Renewals: Semi-Annual Subscription fees are non-refundable. You may cancel your Semi-Annual Subscription renewal at any time after you are billed for the then-current six months and before you are billed for the next six months. Cancellation must be requested at least 48 hours prior to the current month’s billing cycle. Otherwise, cancellation will take effect next billing cycle. Contact Us to request subscription  termination. 

 If you cancel your Subscription Box Membership you can re-subscribe any time.

 No Returns: You may not return any Subscription Box you receive. If you have concerns about any product in the Subscription Box you have received, please Contact Us and we will work with you to address your concerns.